How do I return my order?Updated 2 months ago
To initiate your return request, please complete our form through our Return Portal linked below:
Complete the form accordingly and our customer service team will approve your request within one working day. After you will receive a pre-filled return label and further instructions on how to return the order.
Any article returned without our authorization or without our provided return label will be ineligible for a refund.
Goods must be shipped back to us within 10 days of receiving the return label. Please ensure that you promptly return the item to avoid any delays in processing your refund.
To qualify for a refund, the returned goods must be unworn and in perfect condition, with all accessories and original packaging intact. We will not be able to refund any goods that do not meet these criteria. Please note that the responsibility of the item to be returned is yours until it reaches us.
Please consult our Return and Refund Policy for more information.